If Subtitle Style isn’t available, you can adjust the subtitle styling in your device settings. Note You’ll need to set your preview preferences for each TV device you stream on. If you don’t want previews to autoplay on web devices, turn off Autoplay Previews.
When you remove the Extra Member Add-On, your extra member can continue streaming until the end of your current add-on billing period. Note Extra members need to be in the country where the subscription owner signed up for HBO Max. You must know the email address of the person you want to share HBO Max with.
- Now you can sign in and stream HBO Max on all your favorite devices.
- A Parent Code helps keep your child from switching out of their Kids profile when Kid-Proof Exit is turned on.
- If you have any remaining days on your Extra Member Add-On, you’ll get a prorated refund for the remaining days on your add-on.
HBO Max account sharing
- If updating your household doesn’t help, go to Not sure if someone has access to your account?
- Here you’ll find your account email address and name.
- Your account has just one Parent Code which applies to all Kids profiles with Kid-Proof Exit turned on.
- We recommend signing out of devices that your household no longer uses.
To find your device model and OS version, choose your device below. Choose Info to find the HBO Max app version and device OS. You can also connect a supported streaming player (e.g., Roku or Apple TV) to stream HBO Max on your TV. If HBO Max isn’t in the LG content store, your LG TV may not be supported.
If the HBO Max app isn’t in the VIDAA app store, go to home-based earning options TV device not supported? This message appears when your HBO Max household has been updated several times within a short period. If you haven’t updated your HBO Max household several times, someone outside your household may have updated your household. The number of times you can choose ‘I’m Traveling’ is limited. You can update your HBO Max household on a TV device connected to your home network. Once set, devices connected to the same home network as your TV will be included in your HBO Max household.
Choose the device you’re using:
Extra members need to be 18 years or older and be in the same country where the account owner signed up for HBO Max. Here you’ll find your account email address and name. To make changes, go to HBOMax.com or use the HBO Max mobile app.
Manage your HBO Max devices
You can also change your account password at HBOMax.com/account/edit/password. When someone in your household signs in with your account, HBO Max adds the device to your account. Devices are automatically added to the device list when you sign in (and are removed when you sign out). We recommend signing out of devices that your household no longer uses. Now you can sign in and stream HBO Max on all your favorite devices. If the HBO Max app isn’t in the Samsung app store, go to TV device not supported?
Verizon perk Q&A
Note If someone in your household is streaming, they won’t be signed out of HBO Max until the end of their show or movie. After enrolling in the Netflix & HBO Max (Basic with Ads) perk, you can stream shows, movies, and more on both services. On some TV devices, you can change the way subtitles and captions appear in the HBO Max app. Here you’ll find info about your HBO Max subscription such as who your subscription is billed through and your current plan. To find out how to change your subscription, go to Manage an HBO Max subscription.
If your subscription is billed through us (WarnerMedia), you can share your HBO Max plan with someone who doesn’t live with you. If you cancel your HBO Max subscription, you and your extra member will lose access to HBO Max when your base plan expires. If you have any remaining days on your Extra Member Add-On, you’ll get a prorated refund for the remaining days on your add-on.
Manage devices using your account
If updating your household doesn’t help, go to Not sure if someone has access to your account? A discounted HBO Max plan is available to eligible students. No, HBO Max accounts are intended for the account owner (the person who created the account) and the people they live with. People who don’t live with you (including family members who don’t live with you), need to sign up for their own HBO Max account. You can share your HBO Max account with the people who live with you (the people in your household).
Get or remove the Extra Member Add-On
A Parent Code helps keep your child from switching out of their Kids profile when Kid-Proof Exit is turned on. Your account has just one Parent Code which applies to all Kids profiles with Kid-Proof Exit turned on. Here you’ll find info about your base plan, pay-per-view purchase history, and any add-ons you’ve added. Your account has just one Parent Code which applies to all Kids profiles that have Kid-Proof Exit turned on.
To watch the end credits, choose the X beside the Next Episode button to dismiss the countdown. If you do this, the next episode won’t play until the episode is completely done (including scenes from the next episode). When the credits begin, Next Episode appears in the lower right with a 15-second countdown.
For a list of supported models, go to HBO Max Compatible LG TVs. This includes Fire TV Stick devices, Fire TV Cube, Echo Show devices, and Smart TVs with Fire TV built in. This helps HBO Max recognize your device as part of your household.